Finnpilot vuosiraportti 2019

OPERATIONAL DEVELOPMENT

The aim of Finnpilot’s development work is to increase the readiness and competence of our personnel. Furthermore, the aim is to develop tools, systems and methods that can be used to produce pilotage services. The third area of development is the generation of new pilotage services for the future through collaboration within the autonomous maritime development ecosystem.

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During 2019, Finnpilot launched several development projects, which are intended to continue the development of traditional pilotage services as well as the clarification of implementation possibilities for new services. The endeavour to meet the changing needs of our customers is at the heart of our development work. Occupational safety also continued to play a significant role in our development work. The clarification and development of the benefits of training, personal escape systems and vessel-related escape and rescue solutions continued.

Analysing operations and learning from observations

As a means of achieving our goals, we continued to analyse our own operations and learn from the anomaly observations. The company’s reporting culture further improved and the number of anomaly reports that benefit learning and safety development also increased commendably. By year’s end, we had completed the acquisition of our new anomaly reporting and handling system, which will facilitate the drafting and analysis of reports. Also, towards the end of the year, we tested a new vessel traffic monitoring system for pilot coordination. The system will be taken into operational use in early 2020.

We continued to develop the Pilot Online and AISLAB systems with the end goal of improving Finnpilot’s customer service as well as our own operations and competence. At the end of the year, we enhanced the Pilotweb system with a planning tool for pilotage resourcing and a new means of monitoring the resting period requirements of pilots.

New data-related services were launched for external and internal use

In October, Finnpilot launched its new, public online service, Finnpilot Traffic Info. Now, for the first time, customers can see timetable information for both piloted and non-piloted vessels in a single screen view. The aim of the service is to provide a clearer situational picture of maritime traffic for all actors within the field. The timetables for piloted vessels are retrieved from Finnpilot’s own Pilotweb system and the timetables for non-piloted vessels from the Portnet system maintained by the Finnish Transport and Communications Agency Traficom.

Finnpilot Traffic Info is part of the electronic pilot order system called Pilot Online. With the help of Pilot Online, customers can provide advance information, order a pilot, change initially-submitted information and track their own order. Pilot Online provides customers with the possibility to access the same situational information regarding their customer vessels as is available to the Pilot Dispatch Centre.

At the same time Finnpilot Traffic Info was launched, Finnpilot also published its new external website. The new website presents information about the company in a more streamlined and modern way.

During the spring, Finnpilot published the AISLAB service for internal use. The service enables for the review of saved AIS data. AIS stands for Automatic Identification System. The AIS data is compiled from onboard radio equipment that automatically sends vessel location and identification data. The data has been saved since 2016 from the AIS stream of Traffic Management Finland and, prior to that, the Finnish Transport Agency.
The AISLAB service is intended, in the future, to advance the analysis of pilotage events in combination with condition information using, for example, machine learning.